911 Communications Centers
Lincoln County has a unique geography encompassing over 4000 square miles. Therefore, the Lincoln County Emergency Communications Center is divided into two Centers; one in Afton and the Kemmerer center is located in the Justice Center. Both communication centers are equipped with a dispatcher 24 hours a day. The dispatchers answer 911 calls and all calls for service from the citizens and visitors in Lincoln County. Our Emergency Communication Centers dispatches for Lincoln County Sheriff’s Office deputies, Town police officers, EMS, Fire, and Search & Rescue throughout the county. U.S. Highway 30 runs through most of Lincoln County in the Southern area merging into a two-lane highway from Interstate 80, connecting Wyoming, Idaho, and Utah. U.S. Highway 89 runs through most of Lincoln County in the Northern area providing a scenic byway to Jackson Hole and Yellowstone National Park. Because of these highways, the Communications Centers are the liaison for Wyoming Highway Patrol for incidents on the highway and provide assistance when requested.
Kemmerer Communications Center 307-877-3971
Afton Communications Center 307-885-5231
When you call 911, a dispatcher with specialized training will answer the call. The dispatcher will ask for basic information, such as the type of emergency, location, the number and conditions of those who are ill or injured and what care is being provided. Answer the dispatcher’s questions as clearly as possible, and only hang up if directed to do so by the dispatcher.
NENA suggests following these best practices whenever calling 911:
When to call: An emergency is any serious situation where a law enforcement officer, fire fighter or emergency medical help is needed right away. If you are unsure of whether your situation is an emergency, go ahead and call 911.
If you call 911 by mistake, do not hang up the phone: Stay on the line until you can tell the call-taker that you called by accident and there is no emergency. This saves the call-taker from having to call you back and confirm there is no emergency, or possibly sending police to check your address for an emergency.
Do your best to stay calm and answer all questions: The questions 911 call takers ask, no matter how irrelevant they seem, are important in helping get the first responders to you as fast as possible.
Know the location of the emergency: The wireless 911 caller must be aware that the 911 center that answers the call may not be the 911 center that services the area that the wireless caller is calling from. Look for landmarks, cross street signs and buildings. Know the name of the city or county you are in.
Teach your children how to call 911: Be sure they know what 911 is, how to dial from your home and cell phone and to trust the 911 call-taker. Make sure your child is physically able to reach at least one phone in your home. When calling 911 your child needs to know their name, parent’s name, telephone number and, most importantly, their address. Be sure all members of your household are aware that prank or harassing calls to 911 will be dealt with by local law enforcement agencies.